Enterprise IT infrastructure and lifecycle services.
ZYS coordinates procurement, deployment, endpoint management, networking, support and refresh through a defined operational model.
Technology ecosystem
Device Lifecycle Management
Six stages across the device lifecycle.
We connect the handoffs between advisory, procurement, deployment, management, support and refresh to reduce ownership gaps and manual work.
1 · Advise & standardize
Define role-based configurations, technology standards, procurement policy, lifecycle cost and refresh planning.
2 · Procure & supply
Manage availability, quotations, framework pricing, orders and supply of hardware and accessories according to vendor and customer agreements.
3 · Configure & deploy
For eligible Apple devices, Zero-Touch Deployment using Automated Device Enrollment. Asset tagging, management configuration and delivery to the office, or to a customer site by arrangement, are integrated into the deployment workflow; imaging is used only where it is required for other platform scenarios.
4 · Manage & secure
Endpoint management, patching, applications, encryption, licensing, policy and compliance evidence.
5 · Support & operate
Help desk, onsite support, repair logistics, loaner devices and enablement — under a defined SLA and service scope.
6 · Refresh & retire
Trade-In, device valuation, data erasure according to the purchased service and end-of-life handling as part of the refresh plan.
Capabilities
Core capabilities for enterprise IT environments.
Endpoint Management & Security
Endpoint management across Apple, Windows and Android — design and operation according to customer requirements.
- Tenant build and migration from an existing platform
- Security baseline, policy enforcement, encryption, firewall and patching
- Application catalog and managed deployment
- Compliance visibility and reporting
- Joiner / mover / leaver workflows
Networking & Wi-Fi
Design, supply and implementation of enterprise networking and Wi-Fi, including Cisco solutions according to customer architecture and standards.
- Site survey, coverage mapping and capacity planning
- Wireless, switching, firewalling and segmentation
- Guest and BYOD networks
- Roaming and QoS for voice and video
- Monitoring, documentation and change management
Meeting Rooms & Video
Standardized meeting-room environments across video, audio, displays, room booking and infrastructure, designed to replicate across sites.
- Design by room size and use case
- Logitech, Cisco and other selected solutions
- Installation, infrastructure and commissioning
- Standard room profile across sites
Workplace & Accessories
Standardize the workplace around the laptop — displays, docks, keyboards, mice, headsets, webcams and cabling — as part of the same order and lifecycle plan.
Lab & Repair Operations
Diagnostics, staging, configuration and repair logistics, with warranty work routed through the appropriate service channels.
- Diagnostics and triage before RMA
- Staging, imaging and bulk configuration
- Courier pickup and return
- Managed loaner pool according to agreement
IT Asset Disposition
IT asset retirement combines data security, logistics and commercial recovery. ZYS manages the process with documented controls.
- Data erasure according to the purchased service
- Trade-In and device valuation
- End-of-life handling by arrangement
- Collection and handoff coordinated according to the agreement
Windows to Mac
A measured, phased path from Windows to Mac.
Start with application and identity compatibility, prove the model with a representative pilot and expand only after the results are validated — with enablement and support built into the migration plan.
- Application and workflow compatibility assessment
- Identity, VPN and file-storage integration
- Measured pilot before wider rollout
- User enablement ahead of migration
Reporting & governance
Operational visibility across assets, service and refresh.
Asset records and periodic reporting bring purchases, incidents, warranty, SLA performance and refresh forecasts into one operational view.
- Assets by user, site and cost center
- Warranty and AppleCare tracking
- SLA performance against agreement
- Refresh forecast and budget planning
Start with one review of your current IT environment.
We will map the device fleet, services, vendors and operational gaps, then propose a target model with clear ownership and measurable scope.