Device Lifecycle Management & Asset Recovery
Recover value from your existing device fleet.
Device retirement should be planned as carefully as procurement. We value the existing fleet, coordinate collection according to the agreement, perform data erasure according to the purchased service and settle the agreed value as a credit against a new order, per proposal.
Business value
What the service delivers.
Budget planning before refresh
A per-device valuation with a defined validity period and clear assumptions lets procurement and finance include existing-fleet value in the refresh plan before approval.
Documented data handling
Collection, handoff and data erasure are coordinated according to the agreement, so IT and security know what happens to each unit and when.
Unified refresh workflow
New-device procurement and old-device recovery are managed as one commercial and operational workflow instead of two separate projects.
Responsible end-of-life handling
Equipment with no commercial recovery value is returned to the customer, or routed for disposal by arrangement.
Process
How we implement it.
Device list
Provide model, serial number, age and general condition, or export the list from your management system.
Device Valuation
Receive a valuation per unit with a validity period and clear assumptions.
Collection
Coordinate collection from the office or a customer site according to scope.
Data erasure
Perform data erasure according to the purchased service.
Settlement
Apply the final value against the new order or pay it according to the quotation and agreement.
Scope
What is included.
- Device valuation per unit, with a validity period
- Collection according to customer location and service scope
- Data erasure according to the purchased service
- Collection and handoff coordinated according to the agreement
- Credit against a new order or payment, according to the proposal
- End-of-life handling for equipment with no recovery value
- Optional future buy-back terms in new agreements
- Asset-register update as part of collection
Frequently asked questions
Do you accept non-Apple hardware?
What about damaged or non-working devices?
Can a future buy-back value be agreed in advance?
Related services
Services that fit into the same lifecycle.
CAPEX, OPEX & DaaS
Purchase, operating lease or Device-as-a-Service, with defined end-of-term options.
Learn moreManaged IT Services
Help desk, asset management, procurement, endpoint management, networking and reporting under a defined service model.
Learn morePickup & Return
Remote triage, collection by arrangement, authorized service routing and tracking through return.
Learn morePlan your Apple environment with us.
Share your user count, device mix, identity environment, security requirements and target date. We will define the scope and structure a proposal.